The case management interview section presents questions or action items for each role, following a dynamic and logical incident management playbooks sequence aligned with the NIST CSF 2.0 and tailored from the interactions of the users.
The main aspects of the interview section are:
- the interview question or action (item) itself
- The interview item status
- the files, comments and costs documented for the current interview item
- the governance references related to the interview item (NIST CSF, CMMC, ...)

Figure 1: Main aspects of the interview section
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