Help & support are key components of Breach Commander.
Users can easily access the help & support section via the contextual menu, clicking the "Support" item.
Figure 1: Contextual menu access to help & support
Then, the help & support dialog presents various options to reach out to out support team or get inline help and documentation.
Figure 2: The help & support launcher dialog
The easiest way is to choose "Open the support form", which allows the user to fill a support request and display documentation articles right from where they were in the Breach Commander experience.
Figure 3: The help & support built-in help engine
Clicking "Get Support" displays the customer support ticket form, which allows the user to conveniently open a support request to customer care. The use will receive a confirmation email that their support request has been opened, and interactions with customer care will continue by email.
Figure 4: The help & support customer support form
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article